AbleTo, Inc. is a market leader in providing technology-enabled behavioral health care. AbleTo has been treating patients for over six years, and improves patient outcomes and lowers costs by providing treatment that integrates behavioral and medical health care. AbleTo's structured therapy programs strengthen medical recovery and self-care among members with chronic or complex clinical needs. AbleTo analytics, coupled with our multi-channel engagement platform, identify and engage members with unmet, often undiagnosed, behavioral health needs. A proprietary platform connects individuals and their care teams with AbleTo licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. AbleTo programs are clinically proven to improve both behavioral health and medical outcomes while lowering overall spending for higher-cost, higher-risk members. AbleTo's investors include .406 Ventures, Sandbox Industries, HLM Venture Partners, Horizon Healthcare Services, Inc., Bain Capital Ventures, and Aetna Ventures.
The Engagement Center (outbound call center) conducts outreach to prospective program participants, explains program benefits and services and enrolls participants into AbleTo’s programs. This role will be dedicated to managing the development, execution and project management of all Programs involving the Engagement Center maximizing the number of enrollments while working with the Quality Team in ensuring all interactions with prospective participants are of the highest quality. The Engagement Center Operations Manager works closely under the management of the Senior Manager and together with the Data Science Team, Client Team and Engagement Center vendors. The Operations Manager works with the team to execute and prioritize initiatives that best position for achievement against key goals and KPIs. This roles requires an individual with a very well rounded skill set including strong analytical skills, excellent project management skills, can truly thrive in a fast paced environment, good at juggling and multi-tasking and prioritization.
Experience, competencies and skills:
AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.