AbleTo

  • Clinical Supervisor

    Job Locations US
    Posted Date 1 month ago(03/21/2018 10:35 AM)
    ID
    2018-1820
    # of Openings
    1
    Category
    Clinical Operations
  • Overview

    AbleTo Inc. (pronounced “able to”) combines best-in-class patient engagement with behavior change treatment programs that allow health plans and plan sponsors to improve health outcomes, while lowering overall spending, for high-cost medical populations. All eighteen of our programs utilize best practice protocols and are delivered nationally by teams of licensed therapists and behavioral coaches. Program participants experience improved health, better recovery and in the case of heart patients, fewer hospitalizations.

     

    The Clinical Supervisor has primary responsibility for overseeing the delivery of tele-behavioral health services by a team of licensed clinical therapists (LCSW’s) and behavioral coaches to AbleTo participants throughout the country. The Clinical Supervisor will ensure that the clinical team is supported and prepared to provide high quality care and will monitor and address performance issues on an ongoing basis. The Clinical Supervisor will assist providers in managing high risk cases and coordinating care for AbleTo participants. The Clinical Supervisor will also support quality management, compliance, performance improvement, recruitment and onboarding activities and is a key member of the Clinical Team.

     

    Responsibilities

    Primary Responsibilities:

    • Complete clinical review of active cases through chart review and provider case conferences to ensure fidelity to AbleTo programs, quality care delivery, and compliance with AbleTo standards.
    • Provide leadership to their AbleTo provider team and ensure that all providers on team are performing at a high level and are engaged in their work at AbleTo.
    • Utilize data analytics to evaluate provider performance trends, and overall quality of care delivery. Contribute ideas to the Sr. Clinical team to improve clinical quality and provider performance and engagement.
    • Conduct retrospective case audits on a monthly basis.
    • Conduct monthly team meetings to inform providers of changes to policies or procedures, deliver education or reinforce best practices and to provide updates on AbleTo initiatives.
    • Develop strong relationships with providers, gather feedback about their AbleTo experience, and  implement performance improvement plans with support from the Clinical Director.
    • Participate in recruitment and onboarding activities.
    • Lead clinical or cross-departmental projects in support of AbleTo’s strategic objectives.
    • Other duties as needed

     

    Quality Management Responsibilities:

     

    • 5% of the clinical supervisor position is spent on oversight of participant safety and participant satisfaction.

     

    Information System Access:

     

    • GSuite: Clinical Supervisor
    • EnAbleTo: Clinical Supervisor
    • iCIMS: Requisition Manager
    • Looker: PHI Consumer

    Qualifications

    Position Requirements

     

    Education/Experience/Licensure:

     

    • Master of Social Work with a license to practice clinical social work in a private practice setting (LCSW or equivalent).
    • Six years of clinical practice with three to five years of supervisory experience.

     

    Competencies:

     

    • Knowledge of health information related to adult health and mental health
    • Ability to work as a team member
    • Ability to supervise teams within an evidence-based framework
    • Leadership qualities that serve to inspire and motivate teams
    • Excellent clinical understanding of adult mental health
    • Understanding of Cognitive Behavioral Therapy and Motivational Interviewing
    • Ability to maintain flexibility in a dynamic environment



    Other:

    • Unless hired as a remote position, this role requires a minimum of 2 days on site in the corporate office based in New York City, as well as working two evenings in order to accommodate provider network needs.