AbleTo, Inc. combines best-in-class patient engagement with behavior change treatment programs that allow health plans and plan sponsors to improve health outcomes, while lowering overall spending, for high-cost medical populations. Benefitting groups include heart patients and diabetics, as well as those suffering from depression/anxiety and chronic pain. All sixteen of our programs utilize best-practice protocols and are delivered nationally by teams of licensed therapists and behavior coaches. Program participants experience improved health, better recovery and in the case of heart patients, fewer hospitalizations.
The Engagement Center, AbleTo’s outbound call center, conducts outreach to prospective program participants, explains program benefits and services and enrolls participants into AbleTo’s programs. This role will be dedicated to ensuring these interactions with prospective participants are of the highest quality and to support successful engagement rates, primarily through monitoring and providing coaching and feedback on calls. The Call Quality Associate will also conduct outreach calls to prospective participants as part of onboarding at AbleTo and periodically ongoing to maintain mastery of the outreach conversation for coaching the rest of the team.
AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.